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Privacy Policy

Handling of Personal Information At taxfree.jp, we have established the following privacy policy, built a framework for personal information protection, and ensure that all employees recognize the importance of protecting personal information and act accordingly to promote its protection. Management of Personal Information We keep customers' personal information accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage, we implement necessary measures such as maintaining security systems, organizing management structures, and providing thorough employee training to ensure strict management of personal information. Purpose of Use of Personal Information Personal information provided by customers will be used for sending e-mails and documents as a means for us to contact you, provide business updates, or respond to your inquiries. Prohibition of Disclosure and Provision of Personal Information to Third Parties We properly manage the personal information entrusted to us and will not disclose it to third parties except in the following cases: • When the customer has given consent • When disclosure is necessary for a contractor whom we outsource work to in order to provide the service requested by the customer • When disclosure is required based on laws and regulations Security Measures for Personal Information We take comprehensive security measures to ensure the accuracy and safety of personal information. Inquiry by the Individual If a customer wishes to inquire about, correct, or delete their own personal information, we will respond after confirming the requester's identity. Compliance with Laws, Regulations, and Periodic Reviews We comply with Japanese laws and other regulations applicable to the personal information we hold, and we will periodically review the content of this policy and strive for its improvement. Contact Us For inquiries regarding our handling of personal information, please contact us via our inquiry form.

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